Accessibility Statement

Website Accessibility Statement

Fortis Living, part of the Platform Housing Group, is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.


Website accessibility features 

We offer the following accessibility features on the Fortis Living website which can be found in the website header and appear on every page of the site:


Text Sizer




Third party websites

We cannot guarantee the accessibility of some of the third party websites we link to, some examples include:

Home Swapper

Swap and Move

Home Choice Plus

Social Media sites such as Facebook and Twitter

Video from YouTube

Maps from Google

Surveys using SurveyMonkey



Whilst Fortis Living strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website. We have carried out an accessibility health check in August 2017. The report concluded that the Fortis Living's website conforms to level Double-A of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0 in most areas.

We are aware that some content is not fully accessible and have issued website administrators with guidelines to ensure regularly updated content is compliant with accessibility standards.


Useful software for website browsing

Browse Aloud is a computer program that reads aloud all website content including PDF and MS Word documents

NonVisual Desktop Access (NVDA) is a free and open source screen reader for the Microsoft Windows operating system. Providing feedback via synthetic speech and Braille, it enables blind or vision impaired people to access computers running Windows for no more cost than a sighted person.

Free site translation with Google Translate or Yahoo Babelfish


We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility. In the meantime should you experience any difficulty in accessing the Fortis Living website, please don’t hesitate to contact us on 0333 200 7304 or email